2020Social media

Top 5 reasons why social media marketing is important for your business in 2020

Social Media Marketing has a lot of hype these days. This shouldn’t surprise us, as we can see that mostly everything is moving to social media. Many small businesses have started resorting to social media for taking their initial steps. 

Apart from social media marketing, social media also offers business profiles that people can use and for setting up their business. By saying this I mean that there is not one use of social media. If you have still not started to promote your business on social media it is high time that you do. 

The COVID-19 breakdown has impacted our economy and we have to find out ways to expand. Social media marketing allows you to reach your target audience even though they are sitting at home. 

A company is known only when it is advertised widely and wisely, implementing different ways to engage the target audience. Plus, what is the harm really, it is free and many of your customers are here, it is a fair trial for increasing traffic. 

There are multiple reasons why you should opt for social media marketing services, but in this blog, I will share the 5 most essential ones.   

5 reasons why social media marketing services are important

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  1. Brand recognition and audience engagement

    If you are targeting the youth i.e. 16 to 28 and the middle age i.e. 29 to 50, you will find them all on social media. Technology is redefining the means of lifestyles and social media is a part of it.

    For your brand to be recognized globally you need to advertise your brand on social media. But that is not enough, many brands have their dedicated social pages for creating a conversation around their brand.

    Playstation, for example, has a very strong Twitter account, here people talk about the new game launches and why they should play that game.

    This is how people also get to know about your brand through your social posts. While the people on social media comment and share the posts for their friends and followers to see the same.

  2. Connect with your audience and analyze

    Many brands have created their own social pages so that their audience can speak freely in that forum. However, few brands use social channels such as Facebook, Twitter, etc. for showcasing their brand and creating a community. This helps you as a brand to first connect with your audience.

    As well as take their advice to make small changes in your products or services. Monitor the social conversation, see what people are saying about you, or if you are a part of any meme. Once you see your name coming up chalk out the points that they focus on.

    This will make you a good listener, as well as your customers, will understand that you care about them.

  3. Social helps in building customer loyalty

    Customers are inclined towards the brands that they enjoy interacting with. This also takes us to the fact that 53% of your customers following your brand will be loyal to your business. People follow what they buy, as well as recommend.

    Hence, you have to build up your social presence for building customer loyalty. For starters, you can offer them promos codes, host giveaways, and ask open-end questions.

    The promo codes will help them get relevant discounts on your official channel and the giveaways will keep them excited. Whereas the open-end questions will help in surveying and organizing a discussion session.

  4. Generate traffic to your site or blog directly

    When you connect with your customers through social media, you are able to reach them directly. The direct connect helps you to post links along with your content.

    Suppose you uploaded an informative infographic about your product, along with a link to reach your new product. Those who find your content interesting can end up clicking on the link to find out the prices offered. Blog links can also be uploaded along with contents, these blogs could be related to the content on social media or have close relevance to it.

    When people start visiting your sites and blogs, you can generate leads from the traffic.

  5. A/B testing and promotions

    As social media offers you with a huge audience base you can easily upload two versions of your products or services to see how people are reacting to it. This helps you to understand which one will be your final output that will be released in the market. Additionally, through social media, you will be able to promote your products or services directly on your social channels. 


Social media marketing services will provide you all these benefits. Once you decide to reach out to the audience globally, call us. We will help you set up an excellent social media experience for your customers. 

Sadia Khan

I am a digital marketer who believes that the right content promoted on the right platform at the right time is the key to success. I help businesses to promote and sell their products and services to customers via the organic medium. My expertise is to create a brand reputation in the market using various content marketing strategies. My goal in life is to provide value and not just sell the product. I am a strategic planner, a critical thinker, and a project manager who knows how to communicate and collaborate successfully.

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